Having spent most of my adult life in sales...

and marketing, through the years I have developed significant respect for "The Customer".  Thus, I guess its only natural that I have spent a lot of time in our business organization focusing on customer service.  I never really gave much thought to revitalizing customer service thoughts while on a fishing trip to Arkansas.  Last weekend one of my salespeople and I entertained one of our customers by bringing him to Newland's to fish for several days.  I learned a lot!!  There is absolutely no doubt the folks at Newland's know and understand who the customer is.  We just had a great time.  The accommodations were excellent, the food great and we even caught some fish.  All the more, the real treat was "customer service" and how welcome we were made to feel.  Thanks to you and your team for an excellent weekend. 

JK Gingery,Director, Sales & Marketing, CARGILL Corp, 2330 Buoy St, Memphis, TN 38113

"Thanks for a super trip! You really...

know how to service a customer.  The guides were excellent, the food superb, and the fishing great.  We are coming back and would like to make reservations.  We intend to expend our group to 12 this time."    Southern Missouri Containers...Ross B. Ausburn, Springfield MO

"Just wanted to say THANKS for...

all you did for us.  The trip was a great time for all and well appreciated.  It is great to come to your beautiful lodge and relax knowing that your staff is taking such good care of us.  I love to be able to drive in on Friday and pull out on Sunday never having to leave the grounds.  A little bit of Heaven on the river."
PS: Please give this to Alvin, I really appreciated what he does.

Tyler Pipe Company...Bill Hoffman  Marshfield MO

"I was at Newland's Sept 23-26 with...

Great Dane.  You all did a wonderful job of making us comfortable and letting us enjoy our stay.

Great Dane Co...Ellis Megee    Charolett NC

"We enjoyed very much being at...

the Conference Center.  It's our favorite meeting place.  It's such a beautiful location in a calm and peaceful setting; ideal for getting away from the normal workday routine.  We look forward to visiting at your Conference Center again."   First National Bank & Trust Co.
Stella Anthony   Mountain Home, AR

"I want to tell you what a great time...

I had fishing and staying at your lodge.......it was the BEST........something I will never forget and hope I get to do again soon.  My son had given me the trip for my birthday and I told him I want the same trip every year."    Industrial Components...David F. Holle, Sr.   Orange, Texas

"On behalf af myself and the management...

of Tensar and Legget & Platt, I would like to thank you for the wonderful time we all experienced during the recent outing in Arkansas.  The fishing was great and the hospitality you and your staff provided us was top-notch."   Flex-O-Lators, Division of Leggett & Platt...Jimmy Grimes   Carthage MO 
 

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